Understanding Warranty Coverage, Claims, and Registration for ANA Products
Overview
Navigating warranty policies for industrial equipment can be overwhelming. At Alliance North America (ANA), we make it simple. This guide breaks down warranty coverage, the claims process, and product registration for our diesel generators, air compressors, and hybrid energy systems.
Warranty Coverage
AIRMAN Generators
- General Coverage: 1 year or 1,500 hours (whichever comes first)
- Alternator Coverage: 2 years or 2,000 hours
- Isuzu Engine (North America only): Major Component Warranty (MCW) – 5 years or 5,000 hours
AIRMAN Air Compressors
- Engine Coverage: 2 years or 2,000 hours
- Isuzu Engine (North America): Includes MCW as with generators
ANA Hybrid Energy Systems
- System Coverage: 2 years from delivery date (inverters, breakers, battery management units)
- LTO Battery Coverage: 7 years
Warranty Claims Process
To file a claim:
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Review eligibility: Confirm you're within the warranty timeframe.
-
Prepare documentation: Maintenance records are required to support your claim.
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Submit your claim:
- Complete the ANA Warranty PDF Form or
- Use the Online Warranty Form on our website
Tip: File your claim promptly and keep all service records to avoid delays.
Product Registration
Registering your unit is required to activate your warranty. Here's how:
-
Go to the Registration Page
Navigate to ANA Engine Registration -
Select Your Engine Manufacturer
Choose: Isuzu, Kubota, Yanmar, or John Deere -
Fill in Required Information
Include model and serial numbers -
Submit the Form
Complete the process before using the equipment
Need Help?
Visit our website to access:
Contact Support
For assistance, email: warranty@anacorp.com
Key Takeaways
- Know your product’s warranty limits
- Register before use to activate coverage
- Keep maintenance records to ensure smooth claims
- Contact ANA support for help at any stage