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Bitting Electric Powers Through Emergency with AIRMAN SDG400

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Industry

Power Generation

Challenge

A failed emergency power system in a 4th-floor electrical room left a nationwide communications provider exposed to regional outages.

Results

Months of uninterrupted uptime, 100% customer satisfaction, and seamless support from a trusted turnkey provider.

Key Product

AIRMAN SDG400

www.customer.com
100%
UPTIME ACHIEVED
0
WETSTACKING ISSUES
24/7
Supported infrastructure
40%
FUEL SAVINGS

“The AIRMAN SDG400 with SmartLoad was exactly what this project needed. With major communication infrastructure at risk and limited access to the site, reliability wasn’t optional—it was critical. The unit performed flawlessly, even through variable seasonal loads, and SmartLoad helped us avoid wet stacking issues

— Bitting Electric, Inc.

Justin LeSage, Director of Power Recovery

bitting_electric_inc_logo

About your Customer

Bitting Electric, Inc. is a full-service electrical contractor specializing in power generation, critical backup systems, and turnkey energy solutions. With decades of industry experience, Bitting Electric delivers expert project execution for commercial, industrial, and infrastructure clients across the East Coast.

What sets Bitting apart is its 100% in-house turnkey approach—from system design and equipment rental to installation, fuel management, and on-site technical support. Whether supporting high-profile data centers, telecom providers, or government facilities, Bitting Electric is known for its ability to solve complex challenges with precision, speed, and safety.

Website: www.bittingelectric.com
Specialties:

  • Temporary & Permanent Power Systems
  • Generator Rental & Deployment
  • Emergency Response & Disaster Readiness
  • Electrical Contracting & Infrastructure Integration

The Challenge

A major nationwide communications provider faced a critical vulnerability: their standby generator system had failed, and access to the main electrical room—on the 4th floor—made traditional replacements unfeasible. With high-stakes infrastructure at risk and unpredictable weather fluctuations adding complexity, they needed a portable, stable, and long-term power solution that could adapt to variable loads.

The Solution

Bitting Electric, a long-time trusted partner, evaluated the facility’s load profile and identified large demand swings caused by HVAC and seasonal changes. They selected the AIRMAN SDG400 with SmartLoad, which allowed the generator to safely manage low-load conditions and prevent wet stacking. The unit was expertly installed with safety routing that kept sidewalks open and hazard-free.

The Results

The AIRMAN SDG400 has run continuously for several months, providing flawless performance and ensuring 100% uptime. With SmartLoad handling load variability, the telecom provider avoided major service interruptions, maintained regional connectivity, and secured their operations while permanent systems are redesigned.

“It’s our approach as an electrical contractor focused in the power generation space that sets us apart from other power rental providers. We are a 100% in-house turnkey provider.”
– Bitting Electric, Inc.

 

Ready to Discover More?

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